Returns + Exchanges

 

Returns

We want each customer to be completely satisfied with their purchase so please contact us if your package does not meet your expectations or was damaged in any way upon arrival. If you have any questions about our work shoot us an email at info@countrykubb.com.

  • Returns are accepted if the process is initiated with 14 days and the item is shipped back within 30 days from purchase
  • Buyer pays return shipping
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value
  • To begin to return process please send us an email at info@countrykubb.com

 

Exchanges

If for some reason upon delivery you wish to exchange your set with one of our existing sets or a custom order please send us an email at info@countrykubb.com.

  • Exchanges are accepted if the process is initiated with 14 days and the item is shipped back within 30 days from purchase
  • Buyer pays return shipping and shipping of new exchange
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value
  • To begin to exchange process please send us an email at info@countrykubb.com